CI Health Emergency Department Ranks Among Nation’s Best

Date Posted: September 13, 2019

99th Percentile in Patient Satisfaction

A patient satisfaction survey company that canvases and assesses more than 2,500 hospitals all across the United States has determined that over the past 12 months, the CI Health ER has performed in the 99th percentile.

The near-perfect survey results from Press Ganey Associates might come as a surprise to some, but to those within and around the hard-working, high-performing CI Health ER, it all makes perfect sense.

The following sample survey quotes collected from CI Health ER patients go a long way towards demonstrating just why – and how – the CI Health ER ranked so highly among patients who experienced care under our watch here in Avalon.

“I want to come back and give everyone a hug! Thank you for making me feel cared for and safe when I was scared, sick and vulnerable. What a wonderful team of people.”

“This was the best ER experience I have ever had. No wait and VERY experienced staff.”

“The nurse that was attending to me was so wonderful.  I've never had such a good experience at a hospital before. She was very caring.”

“Nurses were excellent. One even met me at the dock the next morning to give me back my lost glasses. ‘Above and beyond’ care!”

“Awesome staff, facility, professionalism, and compassion!”

“Best ER experience I ever had!  Staff member even gave us a lift back to the dock!”

These powerful patient testimonials make all of us here at CI Health and CI Health ER extremely proud. They also remind us of what often motivates and drives us to deliver next-level care.